Q.  I have a new brand that I want to get into the region, but why should I choose UTC as my distributor?

 

A.  You should use UTC as your distributor as we have over 60 years of proven experience in the GCC region and have established ourselves as a premier distributor and retailer, offering both new and established brands across many different markets and categories.

 

We already have over 100 world-recognized brands including Gillette, Oral B, Braun, Duracell, Hanes, General Air Conditioning, Glem Gas, Vileda, Chantelle and Parker.  We also have 17 retail outlets across Kuwait and we are looking to expand further.  In addition to this, our Service Centers are in operation across Kuwait to address the needs of our customers.

 

We have the contacts and supply chain support to be able to distribute any brand across the GCC region and increase your sales and profit. 

 

If you have a brand or product and would like to increase your market presence in the MENA region, then please contact us. 
 

Q.  Hi I have just moved to Kuwait with my family – why should I buy my products from UTC retail outlets and why should I buy your brands?

 

A.  At UTC we offer the best brands at the most competitive prices.  We have over 90% market penetration in the region meaning that you will see our products at 90% of retail outlets, including hypermarkets, grocery shops or convenience stores. 

 

If you see a brand distributed by UTC, then you can be confident that it is a brand of high quality that you can trust.  We have many years of experience in bringing in the high-quality brands from around the world and we can assure our customers that they are only purchasing the best available products.
 

Q.  Hi, I have just heard of UTC – what kind of products and brands do you have available?

 

A.  At UTC – we offer a wide variety of products across a large number of categories including:

  • Accessories

  • Clothing

  • Electrical Appliances

  • Perfumes & Cosmetics

  • Personal Grooming

  • Food

  • Homeware

 

We have over 100 world-recognized brands including Gillette, Oral B, Braun, Duracell, Hanes, General Air Conditioning, Glem Gas, Vileda, Chantelle and Parker.  For more information please visit our Brands Page.

 

Q.  Hi, I have a new brand of product; can you help me get this product into the MENA market?

 

A.  Yes we have the distribution channels and supply chain infrastructure to distribute your product to anywhere in Kuwait.

 

We have been in this industry for over 60 years and represent over 100 established brands throughout the region.  Brands such as Gillette, Oral B, Braun, Duracell, Hanes, General Air Conditioning, Glem Gas, Vileda, Chantelle and Parker are all distributed by UTC here in Kuwait. 

 

We have over 90% market penetration here in Kuwait so you can be sure that if you want your brand to reach a lucrative market here in the GCC, UTC are the people to deal with. 

 

We operate 17 retail stores throughout Kuwait and also distribute to all major retail outlets and hypermarkets.  We have a strong customer service team and brand management division to ensure your products get the exposure they need.

 

UTC is your trusted business partner in the region.  For more information please don’t hesitate to contact our customer service team to discover how our 60 years of proven experience can lead to your brand’s success.

 

Q.  Do you offer servicing and repairs for appliances, even if they are not your brands?

 

A.  Yes we do.  UTC operates and runs its own Service and Repair Centre in Kuwait, providing first- class after sales care, ensuring our customers obtain many years enjoyment from their purchase.  We service upwards of 200,000 air conditioners alone per year, so when you have a problem, you know who to call.

 

All appliances sold by UTC have the backup of our Service Centre.

 

Our trained and experienced engineers are usually able to fix minor problems at our customer’s homes. This includes cookers, washing machines, dryers, refrigerators, water coolers, microwaves and air-conditioners. When an issue cannot be rectified on site, our technicians will repair the appliance at our fully equipped Service Centre.


 

Q.  Hi I need to buy a new electrical appliance but can’t really afford to pay the full price right now, do you offer any credit service on your electronic appliances?

 

A.  Yes we do.  Our credit program offers you an easy payment plan to suite your budget. You can have the products you need now and leave the financing issues for a later date.

 

Our fast and easy process enables you to select the products, complete the credit application (subject to qualifying criteria) and arrange for credit on any of our ticket items.


Q.  Do you have any retail shops? Where can I buy your products?

 

A.  Yes we do.  UTC has its own Retail stores around Kuwait and we are able to stock your brands here.  We have 17 stores and the numbers are growing. 

 

We have also included the GPS Coordinates of all our stores in our locations section – positions are given in DMS format.

 

Our Stores are in premium locations around Kuwait - please Cotact us for more infomration abour our Retail Stores Locations.

 

Q.  Do you offer any discounts or seasonal promotions? How can I find out about these?

 

A.  From time to time UTC will offer discounts and sales across our various retail outlets.  You will see our advertisements in local publications and newspapers – however the website is always the best place to check. 
 

Q.  Are there any vacancies in your organization? I saw your website and would like to join UTC as an employee.

 

A.  UTC are expanding and as a result of this we are always searching for motivated, qualified and experienced individuals to join our growing team.  For more information please visit our Career page.

 

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